Effective Date: July 2026

At RDM Media Inc. (“RDM Media,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.itsrdm.com, communicate with us, or use our services.

By using our website or services, you agree to this Privacy Policy.

1. Who We Are

RDM Media Inc.

Website: www.itsrdm.com

Email: privacy@itsrdm.com

Head Office: Ontario, Canada

2. Information We Collect

We may collect the following types of information.

Personal Information

When you contact us or become a client, we may collect:

Full name
Company name
Email address
Phone number
Business address
Billing information
Job title
Social media profiles
Website URL

Technical Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referring websites
Click activity
Cookies and similar technologies

Marketing Information

If you subscribe to newsletters or marketing updates:

Email preferences
Campaign interactions
Download history
Webinar registrations
Form submissions

3. How We Use Your Information

We use your information to:

Provide requested services
Respond to inquiries
Process payments
Deliver marketing campaigns
Improve our website
Send newsletters (with your consent where required)
Provide customer support
Create proposals and quotations
Analyze website traffic
Detect fraud and security threats
Meet legal and regulatory obligations

4. Cookies

Our website uses cookies to:

Improve user experience
Remember preferences
Analyze website traffic
Measure advertising performance
Personalize content

You may disable cookies in your browser; however, some features of our website may not function properly.

5. Third-Party Services

We may use trusted third-party providers, including:

Google Analytics
Google Ads
Meta (Facebook & Instagram)
LinkedIn
Microsoft
YouTube
Shopify
WordPress
Stripe
PayPal
HubSpot
Mailchimp

These providers have their own privacy policies and may process your information according to their terms.

6. AI & Automation

RDM Media may use artificial intelligence and automation tools to assist with:

Content creation
Marketing analysis
Customer support
Workflow automation
Data organization
Reporting

AI-generated outputs are reviewed where appropriate before delivery.

7. Sharing Your Information

We do not sell your personal information.

We may share information with:

Employees and contractors working on your project
Payment processors
Hosting providers
Cloud service providers
Legal authorities where required by law
Business partners involved in delivering contracted services

All third parties are expected to protect your information appropriately.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information, including:

SSL encryption
Secure cloud storage
Access controls
Password protection
Firewalls
Employee confidentiality obligations

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Maintain business records
Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent (where processing is based on consent)
Restrict or object to certain processing
Receive a copy of your personal information in a portable format, where applicable

To exercise these rights, contact us at privacy@itsrdm.com.

11. International Data Transfers

As we work with clients and service providers globally, your information may be processed or stored in countries outside your province or country of residence.

Where required, we take reasonable steps to ensure appropriate safeguards are in place for international data transfers.

12. Children’s Privacy

Our website and services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected without appropriate consent, we will delete it promptly.

13. Email Communications

You may receive emails regarding:

Service updates
Project communications
Invoices
Marketing newsletters
Company announcements

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

14. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

15. Compliance with Canadian Privacy Laws

RDM Media is committed to complying with applicable privacy legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy laws.

If you access our services from another country, local privacy laws may also apply.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: